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FAQs

 

What is your return policy?

 

Customers must return the original item back to Miro. Miro will cover the return shipping cost. Please create a ticket using support.mirohome.com to initiate this process.

 

For Humidifiers

  • Defective within 30 days from purchase date: Replacement or Full Refund
  • Defective or damaged during delivery: Replacement
  • Please refer to this page for detailed warranty information on humidifiers.

For Air Purifiers

  • We have a return policy in place but the site is currently 'Work In Progress'. Please contact support@mirohome.com for this information.

Can I contact a support agent?

You can always contact us using our dedicated support channel here.