Understanding Miro's Shipping Policies

At Miro, we are committed to ensuring that your shopping experience is as smooth and enjoyable as possible, right from placing your order to receiving it at your doorstep. Understanding our shipping policies will help you know what to expect when you shop with us.

1. Shipping Regions and Availability

• Global Reach: Miro ships to a wide range of global destinations. Check our website to see if your location is included.
• Restrictions: Some products may have shipping restrictions based on the destination country.

2. Shipping Methods and Options

• Standard Shipping: Our most common and cost-effective option, suitable for non-urgent deliveries.

3. Shipping Costs

• Calculation: Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping destination.
• Transparency: All shipping costs are clearly outlined during the checkout process, with no hidden fees.

4. Delivery Times

• Estimated Delivery: Once your order is placed, you will receive an estimated delivery date. This can vary based on the shipping method selected and your location.
• Real-Time Tracking: You can track your order's progress using the tracking link provided in your shipping confirmation email.

5. Packaging

• Eco-Friendly Options: Miro is dedicated to sustainability. Our packaging materials are chosen with environmental impact in mind.
• Secure Packaging: We ensure that your items are securely packaged to prevent damage during transit.

6. Special Shipping Situations

• Multiple Items: If you order multiple items, they may be shipped separately depending on availability.
• Backorders: If an item is on backorder, we will notify you and provide an estimated shipping date.

7. Changes and Cancellations

• Flexibility: We understand plans change. You can modify or cancel your order before it is shipped.

8. Handling Issues and Discrepancies

• Lost or Damaged Items: If your order arrives damaged or gets lost in transit, please contact our customer service team immediately for assistance.
• Incorrect Deliveries: In the rare event that you receive the wrong item, we will rectify the situation as quickly as possible.

9. Customer Service Support

• We're Here to Help: Our customer service team is available to answer any questions or concerns about your order and its shipping.

We hope this guide helps you understand Miro's shipping policies better. Our goal is to ensure that you receive your order safely, promptly, and with the utmost convenience.

For any further information or assistance, feel free to contact our customer support team.