April 2024 - Latest Updates From Miro

Hello, Miro Community!

We have some exciting news to share with you, covering two key areas: our mist makers and our customer service.

Mist Maker Discount

We're thrilled to announce a special offer for our valued customers: mist makers are now available for $9 or less each! This discount is a gesture of gratitude for your purchase of our humidifiers, and we're delighted to give back to you in this way.

However, please note that shipping fees will still apply. Losing money on both the product and shipping would put a strain on our business, and we want to continue providing you with high-quality products and services for years to come. We appreciate your understanding and continued support as we offer these discounts.

Use discount code 'mistmakerreplacement'

Customer Service Improvement

We also want to address some concerns regarding our customer service. Being a small team based in the US, we've found it challenging to retain customer service employees. This has led to a noticeable decline in our support services, for which we apologize.

But there's good news! We've partnered with a reputable service provider to help us manage the tickets we've received. This new arrangement will begin on Wednesday, ensuring that all your concerns are addressed promptly. If you haven't heard from us yet, rest assured you will by the end of the week.

Thank You!

Thank you for your patience, understanding, and continued support. We hope these updates bring value to you and your home. Stay tuned for more from the Miro team!