NR07 Series Humidifiers | Learn Miro

We have purchased several, for our home, parents and gifts. We recently added another unit for our sun porch which is full of plants in the winter and as we inherited some older additions we decided to treat them all to a special treat.
Great product
Top quality
And we thank you

I was so excited to pick up a well-rated, sanitary humidifier for my baby daughter’s bedroom during a Black Friday sale. She was having a rough time sleeping at night due to an illness and the dry, winter air. I’m in Canada, so though I knew I would probably be dinged with duties and shipping wasn’t cheap—it still seemed worth it to me.

HOWEVER, I was shocked to receive an email from UPS requesting duties that totaled more than I paid for the humidifier. When I called UPS to ask about these charges, they said the shipper mistakenly listed the value as much higher than I paid and that they could easily correct this by emailing them.

A little annoying and inconvenient, but no problem. I emailed Miro to and explained what had happened. No reply.

Days go by and UPS attempts a delivery, requesting the duty payment. I explained the situation to the driver and he very kindly let me know he’d put it on a 3-day hold and redeliver it when the shipper corrected the value on the import form.

3 days go by. Sent a follow up email. No reply from Miro. The driver attempts the redeliver and I’m forced to reject the package and send it back. I search for a phone number to call customer service but there is none.

Follow up email sent again letting Miro know what happened. Of course no reply.

This company either is a scam or really doesn’t care about their customers. Either way do NOT buy from them. Buyer beware.

I have had this humidifier for a couple years, only using it in the winter. It was quiet and easy to fill and kept my bedroom comfortable with dry radiant heat. Eventually the mistmaker gave out. When I looked into buying a new one there was a special offer for replacement mistmakers on the website, however the code didn't work. I was told by customer service that that offer is no longer valid. It will cost me half of what I paid for the humidifier to replace the mistmaker. The code is still on the website despite it not being valid.

I have purchased two of the humidifiers and I absolutely love the quiet, easy clean aspect of them however, I will say it’s important to know that after the year of having them you’re going to have costly maintenance parts to buy you’re going to have to replace the fan motor, which is a costly $45 so for me to have these two humidifiers working you’re gonna have to keep buying replacement parts, which is very costly so keep that in mind when you purchase these.

We love how easy to setup and clean it is. I was disappointed the dimensions of the products aren’t available on the product pages or in the manuals.